Frequently Asked Questions

We verify all the registrations before your account is made active. Verification normally takes less than 24 hours.
When you enter a bid amount, the system checks the highest bids from other bidders and if those bids are lower than yours then the system will only increase your bid to beat those bids. The system will keep increasing the bid by the incremental amount until it reaches your maximum bid amount.
All bids are binding as per our terms and conditions. However, mistakes do happen. Please contact us right away if you mistakenly make a bid and we will cancel out that bid for you. Please note that you may not be eligible to place further bids on that lot in fairness to other bidders.
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