Buyer Help
Videos, FAQs and other information to help you as a Buyer.
We have provided some helpful videos, FAQs and other information to help you.
FAQs
Yes just click on the marketplace menu at the top and you will be redirected to the web bidding.
You can download the app from the Apple App Store or Google Play Store.
To make sure all of our Buyers are legitimate we go through a verification process. This can take up-to 48-hours but usually takes less then 24-hours. If you have been waiting longer than 48-hours please contact us.
Passwords need to be at least 8 characters long, contain and UPPERCASE letter and a lowercase letter as well as a number. Please check that your chosen password meets these requirements and try again.
Yes. Some of our Sellers restrict the buyers who are able to see and bid on their lots. If you think you should have access to a particular Seller's lots please contact us.
CPBids Seller
If you're a CPBids Seller, click here to view the help page and to get assistance
CPBids Buyer
If you're a CPBids Buyer, click here to view the help page and get assistance